Case 1: The Nightmare of the Neglected Nodule

Learning objectives

By the end of this course you will be able to:

1. Describe the key components of a Root Cause Analysis

2. Demonstrate how to identify root causes of an error

3. Practice creating high reliability system improvement

Course materials

• Download all RCA Case 1 course materials in a .zip file

If you cannot access a zip file on your computer, course materials can be individually downloaded here.

• Case 1 RCA PowerPoint

• Case 1 Chart Notes (Also available via QR code and link embedded in the PowerPoint)

• Case 1 Interviewee Scripts (Also available via QR code and link embedded in the PowerPoint)

• Case 1 Interviewer Scripts (Also available via QR code and link embedded in the PowerPoint)

• Facilitators Guide

Main RCA page

Main Curricula Page